The Challenge

Before TASS, the school ran on several disconnected platforms. Each department had its own view of the truth, and the work of stitching those views together fell on people.

Importing paper-based records

New enrolments arrived as handwritten forms. Someone had to read the handwriting, key it in, and file the paper. Academic reports were printed in piles, spread across tables, put into envelopes, and posted to parents.

Unresponsive support from their current system

Countless phone calls, emails, and support tickets were made, and the previous system left the school hanging and slowed down school operations. When something went wrong, the school needed prompt support and someone on the other end of the line.

Over 150 manual processes per day

Family payments arriving by BPAY had to be matched off the bank statement one at a time, and there could be 150 or more in a single day. The previous portal could not hold a family's account in credit at all, so the team ran a second financial portal alongside it to keep track.

The Solution

One Core System

TASS became the school's single source of truth, but the specialist platforms each department relied on stayed in place and now feed into it. Sport, music, and the school's learning management system all pass data into TASS, with live data moving between TASS and the LMS and flowing through to parents.

Reporting in minutes

Academic reports are published through TASS and delivered to families through the Parent Orbit app.

Consolidated Finance

Accounts payable, accounts receivable, and payroll moved into TASS alongside student administration. The finance team can see across the ledgers and cover for each other.

The Results

With student admin and finance in one system, Alphington Grammar School cut hours of manual work down to minutes. The reporting structure, integration of APIs, and processing of fee statements, allows them to have a more automated and efficient flow of information within their school ecosystem.

Fee Statements

1 day

Previous systems meant it took at least 1 week to process fee statements.

Prompt Support

Same day

With someone always on the other end of the line to help, school operations can continue smoothly, not waiting for months to hear back.

BPAY Reconciliation

5 minutes

What used to take 3 to 4 hours a day on previous systems, now takes about 5 minutes to do in TASS.

"With our previous system, we were waiting for months to get support, and it slowed everything at school. With TASS within a couple of hours, we've a got solution."

Carol HannaSystems, Process, and Compliance Manager

"The reporting structure that TASS provides is extremely good. I can go in there and request what year I want and who has given donations. I can then send that through to management letting them know how much we've received in donations. The old ways were very manual, so this is very automated and it flows through.

Janine AndrewsAccounts Receivable and Fees Officer

One Source of Truth

Alphington Grammar School

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