CROPPED TASS logo + slogan_CMYK_clear_300DPI-1-1
  • Support
  • Contact Us
  • Book A Demo
  • Trial Now
  • Why TASS?
  • Solutions
    • Admin
      • Manage every aspect of your school's critical data.
      • Read More
    • Finance
      • Accounting software to meet the complex needs of busy schools.
      • Read More
    • Parents
      • Engage your parent community with the Parent Portal.
      • Read More
    • Staff
      • Empower your school staff with the Staff Portal.
      • Read More
    • Students
      • Give students the tools to succeed with the Student Portal.
      • Read More
    • Learning Analytics Suite
      • Data insights for data-informed schools.
      • Read More
    • TASS Orbit Apps
      • Mobile apps for accessing TASS on the go.
      • Read More
  • Services
    • Customer Care
      • For challenges big & small, we're here to support your school.
      • Read More
    • Cloud Hosting Services
      • Remove the overhead of day-to-day hardware management.
      • Read More
    • Professional Services
      • Learn to use and optimise your TASS solution.
      • Read More
  • Resources
    • Blogs
      • Stay in the loop with the latest in education.
      • Read More
    • Forum
      • Reach out and collaborate with your fellow TASS schools.
      • Read More
    • API Integrations
      • Working together to build you seamless solutions.
      • Read More
    • Tass Conference
      • Take a look at the resources from our first TASS-con.
      • Read More
  • Company
    • Contact Us
      • How you can get in touch with our team.
      • Read More
    • Company History
      • A timeline of our 30+ years in the education industry.
      • Read More
    • Meet Your TASS Team
      • The IT Professionals here to help you succeed.
      • Read More
    • Meet our Partners
      • Introducing our Certified Integration Partners.
      • Read More
  • Support
  • Contact Us
  • Book A Demo
  • Trial Now
  • Why TASS?
  • Solutions
    • Admin
      • Manage every aspect of your school's critical data.
      • Read More
    • Finance
      • Accounting software to meet the complex needs of busy schools.
      • Read More
    • Parents
      • Engage your parent community with the Parent Portal.
      • Read More
    • Staff
      • Empower your school staff with the Staff Portal.
      • Read More
    • Students
      • Give students the tools to succeed with the Student Portal.
      • Read More
    • Learning Analytics Suite
      • Data insights for data-informed schools.
      • Read More
    • TASS Orbit Apps
      • Mobile apps for accessing TASS on the go.
      • Read More
  • Services
    • Customer Care
      • For challenges big & small, we're here to support your school.
      • Read More
    • Cloud Hosting Services
      • Remove the overhead of day-to-day hardware management.
      • Read More
    • Professional Services
      • Learn to use and optimise your TASS solution.
      • Read More
  • Resources
    • Blogs
      • Stay in the loop with the latest in education.
      • Read More
    • Forum
      • Reach out and collaborate with your fellow TASS schools.
      • Read More
    • API Integrations
      • Working together to build you seamless solutions.
      • Read More
    • Tass Conference
      • Take a look at the resources from our first TASS-con.
      • Read More
  • Company
    • Contact Us
      • How you can get in touch with our team.
      • Read More
    • Company History
      • A timeline of our 30+ years in the education industry.
      • Read More
    • Meet Your TASS Team
      • The IT Professionals here to help you succeed.
      • Read More
    • Meet our Partners
      • Introducing our Certified Integration Partners.
      • Read More

 

TECHNICAL SERVICES NOTIFICATIONS

KEEP up to date with CRITICAL VERSIONS and updates to THE TASS STACK

 

CURRENT NOTIFICATIONS

(Last Updated May 2020)

END OF LIFE VERSIONS

The following versions have recently become End of Life (EoL):

  • TASS.web v51.X - 6th October, 2020
  • TASS.web v50.X - 30th March, 2020
  • SQL Server 2008 R2 - 9th July, 2019
  • Windows Server 2008 R2 -14th January , 2020.

sMSGLOBAL 
NOTIFICATION

On the 27th of May, TASS's Integration Partner SMSGlobal will be updating all integrations and APIs to new IP addresses.

If your school has a firewall rule setup for api.smsglobal.com by IP Address, your school's firewall rule will need to be reviewed and the IP Address updated (if required) to avoid disruptions to the delivery of TASS generated SMS Messages.

DOMAIN CURRENT IP ADDRESS NEW IP ADDRESS
api.smsglobal.com 203.89.199.19 103.214.210.57

 

support

HAVE QUESTIONS OR NEED A HAND?

Contact TASS Technical Services.

 

Supported Versions Matrix

To ensure your environment remains secure, you must stay up to date with minimum server requirements.

The table below outlines key environment components and the software versions they support.

This information is subject to change. Last updated May 2020.

ADOBE COLDFUSION

COLDFUSION 2016*

COLD FUSION 2018

WINDOWS SERVER

(64- BIT ONLY)

2012 R2*
End of Life: 10 October 2022

2016

2016

2019 

SQL SERVER

(STANDARD OR ENTERPRISE)

2012*
End of Life: 12 July 2022

2014*

2016*

2014*

2016*

2017

SQL Compatibility Mode

2014

2014

JAVA

 11.0.7

11.0.7 

CF PATCH

 Update 15

Update 9

TOMCAT

 As Bundled

 As Bundled 

IIS

As Bundled 

 As Bundled 

TASS VERSION

 v50.5.X and higher

v51.X  and higher

*Only existing installations will be supported. New installations and server rebuilds must use a newer version.

TASS Versions not listed in the Supported Versions Matrix are End of Life.
TASS does not provide support for any TASS.web software versions once they have reached ‘End of Life’ status. 

Untitled design (1)
WARNING

TASS strongly recommends customers do not attempt to apply ColdFusion patches or updates themselves.
Attempting to do so may result in instability and inaccessibility of your TASS system.

 

 

Server MAINTENANCE MAKING YOUR HEAD HURT?

TASS CLOUD HOSTING SERVICES

 

padlock

REDUCE SECURITY RISK

Built with your school's security in mind, TASS Cloud uses an Australian Signals Directorate compliant framework to keep your data safe.

 

stopwatch

SAVE TIME & RESOURCES

Increase productivity and free up time - with backups and active maintenance of the TASS stack taken care of for you, by an expert team.

layers

STAY CONNECTED

Active monitoring ensures that your school will always be connected to your school's critical TASS system

Let TASS take server maintenance and upgrade hassles like these ones off your hands

Learn about Cloud Hosting Services!

 

Want to learn more about what TASS can do for your school?

  • Book A Demo
  • Trial Now
logo-white-text
+61 7 3020 7900
  
  • Why TASS?
    • Solutions
    • Admin
    • Finance
    • Staff
    • Parents
    • Students
  • Services
    • Customer Care
    • Cloud Hosting Services
    • Professional Services
  • Resources
    • Blogs
    • Forum
    • Integrations
    • TASS Conference
  • Company
    • Contact Us
    • Company history
    • Meet Your TASS Team
    • Meet Our Partners
Policy |  © 2021 The Alpha School System PTY LTD