Submit support requests, access online resources, explore the video library and so much more with the new TASS Customer Hub - the new central point of contact for all your TASS needs.
To see what you can achieve in the Hub, watch the video and read about the features below.
More tass hub FEATURES
REQUESTS
Submit requests for Software Support, Technical Support, Professional Services and Licensing
Book a TASS Stack Upgrade for ColdFusion & Java
See all of your requests (open and closed) in one place with a live status on how your ticket is progressing
Add additional information to tickets or comment back to agents
TASS Administrators will have access to all requests submitted for your school (unless they’ve been marked as private)
Mark requests that include sensitive information as private e.g. Payroll Details
COLLABORATION
Share requests with teammates who are interested in the progress
Access the Forum directly from the Hub to chat with other schools about processes, software enhancement ideas and more.
Update your Contact Details and email subscriptions
RESOURCES
Take a look at Professional Services training packages & API Licensing
Watch training videos
Find answers in the new Resource Centre and FAQ section
Access the latest System Requirements and Technical Services notifications
SOFTWARE
Find out if a bug you reported has been sent to development, and whether it has made it into a software release
Review Release Notes for software versions in the field
Take a look at development roadmaps of what’s Coming Soon
qUESTIONS?
If you have any questions about the functionality in the new TASS Customer Hub, the TASS Customer Care Team is here to help.
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